Privacy Policy

This is an English translation of our Japanese Privacy Policy.

Mentsuyu Hybrid Co., Ltd. (“we” or “the Company”) establishes the following policy for personal information obtained through our website and services, and strives to manage and protect it appropriately.

1. Collection of personal information

We may obtain personal information when you submit an inquiry form; purchase products or apply to sell products to us; contact us through LINE, social media, or email; apply for our services; or participate in surveys or campaigns.

This information may include your name, address, phone number, email address, shipping details, payment information, and other information needed to provide our services.

2. Purposes of use

We use personal information to ship or provide products, respond to inquiries, verify identity, improve services, provide information on new services or campaigns, prevent misuse, comply with laws such as Japan’s Secondhand Articles Dealer Act, and carry out related activities.

3. Management of personal information

We take appropriate security measures to prevent leakage, loss, alteration, unauthorized access, and other risks involving personal information.

4. Disclosure to third parties

We do not provide personal information to third parties without your consent, except where required by law; necessary to protect a person’s life, body, or property; requested by a public authority; or provided to service contractors as needed for activities such as product shipping.

5. Cookies

Our website may use cookies to improve services and analyze access. Information obtained through cookies does not include personally identifiable information. You can refuse cookies through your browser settings.

6. Analytics tools

Our website may use Google Analytics, an analytics service provided by Google LLC. Google Analytics uses cookies to collect traffic data. The collected data is anonymous and does not identify individuals.

For Google Analytics terms and privacy information, please refer to Google Analytics.

7. External services

We may use services including eBay, Mercari, Yahoo! Auctions, Instagram, and an official LINE account. Please consult each provider’s terms for how these services handle personal information.

8. Access, correction, suspension of use, and deletion

If you request access to, correction of, suspension of use of, or deletion of your personal information, we will verify your identity and respond appropriately.

9. Compliance and review

We comply with Japan’s Act on the Protection of Personal Information and other relevant laws, and review and improve this policy as appropriate.

10. Contact

For inquiries about personal information, please use our contact form.

Mentsuyu Hybrid Co., Ltd.
Representative Director: Ryosuke Nakano
Phone: +81 90-5207-0481
Email: info@mentsuyu-hybrid.com